Help

Questions, answered

About our beads, the fruit kit, sacred water, ordering and delivery. Can't find your answer? Ask us.

Why does the site ask for my microphone?
Only to make the page light up with the music around you. The sound is read inside your browser to work out how loud the bass, mids and highs are. Nothing is recorded, saved or sent anywhere. You can say no and use the demo beat instead.
The lights are too much for me. Can I calm them down?
Yes. Tap Calm in the top bar and the page glows softly instead of pulsing. If your phone or computer is set to reduce motion, calm mode is on from the start. The page never flashes faster than three times a second.
What is a drop?
A drop is a one-off piece we bring in small batches. It goes live for a short window and the stock you see is the real count. When it is gone, it is gone. Follow us on Instagram or leave your number to hear about the next one.
Do your products need special music or an app?
Each product page says how it reacts to sound. The ones marked sound-reactive respond to music playing in the room or through them.
How do I pay?
Online by UPI, debit or credit card, net banking or wallet, processed securely by Razorpay. We never see your card details.
How can I track my order?
Use the link in your order confirmation email, or enter your order number and email or phone on our Track your order page.
I am under 18. Can I order?
Please ask a parent or guardian to place the order and pay for it.
Can I ask a question before ordering?
Yes. Write to us and we will reply.